Returns, Exchange & Refund Policy
It is important that you are 100% happy with your purchase from DOS. If a reason arises and you are not completely satisfied with your items, you can simply return them for full store credit refund or exchange
IN STORE RETURNS
ALL Items purchased from DOS can be returned or exchanged at any of our stores (exchange terms and conditions apply).
- You can return the items within 4 days of delivery for store credit or exchange (no cash returns).
- Please send us an email to firstname.lastname@example.org and wait for feedback before you return your item.
Please do not send back your parcel until we e-mail you back
- All items must be returned in their original condition, unworn, unwashed, with all tags attached.
- All Sales items are final sales i.e. items may not be returned to the store after purchase.
Returns that are damaged, soiled, altered, may not be accepted.
- Buyer is responsible for all shipping charges on returned merchandise, which is returned because buyer bought the wrong size/color or caused by non-quality problems.
For Shipments in Nigeria (Nationwide)
For INTERNATIONAL SHIPMENTS in the US, UK and all other countries, DHL approved international posting rates apply.