RETURNS, EXCHANGE & REFUND POLICY
It is important that you are 100% happy with your purchase from DOS. If a reason arises and you are not completely satisfied with your items, you may return them for a full store credit refund or exchange.
In-Store Returns
ALL ITEMS PURCHASED FROM DOS CAN BE RETURNED OR EXCHANGED AT ANY OF OUR STORES ON THE GROUNDS OF RECEIVING A WRONG OR DAMAGED ITEM. EXCHANGE TERMS AND CONDITIONS APPLY.
Mail-In Returns
Items may be returned within 24 hours of delivery for store credit or exchange. No cash refunds are available.
Please email dosclothingecommerce@gmail.com and wait for confirmation before returning your item.
Please do not send back your parcel until you receive our response.
- All items must be returned in their original condition, unworn, unwashed, and with all tags attached.
- All sale items are final sale and are not eligible for return or exchange.
- Returns that are damaged, soiled, or altered may not be accepted.
- The buyer is responsible for all shipping charges for returns due to wrong size, color, or non-quality issues.
Delivery & Shipping Information
For shipments within Nigeria, nationwide delivery applies.
For international shipments to the US, UK, and all other countries, DHL-approved international posting rates apply.